Who Owns What: Platform, Domain, Hosting & More
At 10com, we believe in empowering our clients — not holding them hostage. Unlike other agencies or freelancers who seek to control the domain, hosting, or site itself to keep you dependent, we choose to do business differently.
Our process is built on transparency and long-term partnership. Once your website is delivered, you own it and you have everything you need to manage it confidently.
What You Own (The Client)
After transfer, you are the legal owner of:
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Your website and its content
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Your Wix account and billing plan
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Your domain name
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All branding, text, and media you’ve provided or approved
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Any integrations, apps, and tools connected to your Wix account
We empower you to manage your site independently. You do not need our permission to make changes, publish updates, or connect services like domains, payment processors, or marketing tools.
What 10com Owns (and Does Not)
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We do not own your website
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We do not manage your hosting or domain
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We do not control your billing, Wix subscription, or renewal settings
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We do not manage your third-party tools or log into outside accounts
Once the site is transferred, our role is complete unless you re-engage us for support. You are in full control of your digital presence.
What Wix Owns
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The platform itself (website builder, CMS, dashboard)
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All cloud-based infrastructure behind your site
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Subscription services, billing, and hosting services
Wix is the platform powering your website, and you are renting access to it through your own account and plan.
Summary: How It Breaks Down
| Element | Who Owns or Manages It | Notes |
|---|---|---|
| Website Design | You (post-transfer) | We build it and hand it off completely |
| Wix Account | You | You control billing, apps, publishing, and access |
| Domain | You | Managed directly in your account or registrar |
| Hosting Plan | You (through Wix) | Wix handles all billing and infrastructure |
| Platform (Wix) | Wix | You use it, they own it |
| Content and Branding | You | Provided by or created for your business |
Frequently Asked Questions
Q: Do I have to stay with 10com after launch?
No. You own your site, and you're free to manage it independently. We’re here to support you if needed, but there are no contracts or lock-ins.
Q: Who bills me for hosting?
Wix bills you directly through your account. You manage your plan, upgrades, and any apps through the Wix dashboard.
Q: Do you manage my domain?
No. You purchase and manage your domain directly, whether through Wix or another registrar. If you need guidance, we’re happy to provide instructions.
Q: What if I want help after the transfer?
We offer flexible Wix Support Packages that let you request edits, upgrades, or troubleshooting on-demand.